Privacy Policy


Landscaper Outlet has established this Internet privacy policy which applies to your use of the LandscaperOutlet.com website (the “Site”) This policy covers how we collect, use, disclose, transfer and store your information on the Site.  It does not apply to activities or transactions that are conducted "offline" or unrelated to the Site. By using our Site you agree to the terms and conditions of this privacy policy.

Information We Collect

We collect personally identifiable information from both retail customers (“Consumers”) and wholesale customers (“Wholesalers”) when they voluntarily provide it to us on the LandscaperOutlet.com; for example, when they register with the Site, make a purchase on the Site, and/or provide us feedback or send an e-mail via the Site.  If you send us an e-mail from the Site, we may retain your e-mail (including the e-mail address from which it was sent), our response(s) and any follow up communications that you send.  This information may be used to assess the extent to which your questions or concerns were addressed and to improve our Site.

The personally identifiable information we collect on the Site may include your name, street address, telephone number, and e-mail address. For Wholesalers, we may also collect a tax identification number when you register on the Site.  In addition, if a purchase is made on the Site, we collect payment card information, billing and shipping address for billing purposes and to fulfill your order.

If you register on the Site and create an account, you will create a password which you will need to access your account information.  You are responsible for maintaining the confidentiality of your password.

We also collect certain anonymous data from Site visitors regarding their use of the Site.  For example, we use “cookies” or other technologies to automatically collect information about your visit to the Site.  A cookie is a small encrypted computer code added to a file on your computer as a record of its visit.  It does not collect or provide your name or any other personal information about you.  Cookies can be used, however, by the Site to note information about your visit, such as your IP address, operating system and web browser, in order to enhance your use of the Site.  Cookies may also be used to collect session information and recognize you when you return as a repeat visitor to the Site.  Under no circumstances is any of the data collected by cookies tied to any of your personally identifiable information, such as your e-mail address.  You can control what cookies are accepted by your computer through the settings on your web browser.  You can also delete them from your computer after they have been accepted. If you turn off cookies, we will not be able to track your order or enable you to make a purchase from our Site.  Nor will we be able to recognize you as a registered user.

We may also collect data using pixel tags, clear gifs, web beacons or similar means (collectively, “pixel tags”) that allow us to know when you visit the Site.  Pixel tags are not visible to Site visitors and consist of a few lines of computer coding delivered with the web page.  Through pixel tags we obtain non-personal and/or aggregate information, such as the URL you came to the Site from, the areas of the Site you visit, your operating system and browser, which can be used to enhance Site usability and your online experience, understand traffic patterns and compile aggregated data about Site content and usage.

We also use these technologies to control the number of times you see a given ad, to deliver ads and other product offers and suggestions to you that relate to your interests, product selections or purchases, and measure the effectiveness of various offers and ad campaigns. 

We may use third-party service providers to help tailor Site content to you or to serve ads or product offers on our behalf. These service providers may employ cookies and other technologies to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies, web beacons and other technologies is not linked to any personal information collected by us.

How We Use Your Personal Information

We use the personally identifiable information that you voluntarily provide to us on the Site for a number of purposes, including: (i) to confirm and process orders, (ii) to keep you informed about your order status, (iii) to provide you with reminders, updates and news and notify you of products, promotions or special offers that may be of interest to you, (iv) to obtain reviews, ratings or testimonials relating to your experience with the Site and/or the products purchased on the Site, (v) to respond to your questions, requests or comments, (vi) for marketing, advertising or promotional use, (vii) to conduct polls, surveys and consumer testing, (viii) to protect the security of our visitors, systems and/or Site, and/or (ix) to improve our services.  We use the payment card information you provide to us for billing purposes and to fulfill your order.

Additionally, if you provide us with feedback or content for publishing on the SIte, we may publish your name or other identifying data on the Site.

We may retain personally identifiable information and other information collected through our Site for as long as is reasonable for the purposes for which it was collected.  The personal information collected through this Site may be combined and maintained with information we collect offline.

By providing your e-mail address on the Site, you are opting in to receive future promotional e-mails from us.  You can opt out of receiving future promotional e-mail communications from us at any time by following the instructions contained in the e-mail communication.

Information We Share with Others

We will not sell, trade or rent your personally identifiable information collected on the Site with any third party for their own marketing purposes.  We may share your personally identifiable information as follows:

  • We may use third party service providers to provide specific business support services to us which may involve limited access to your personal information, for example, assisting us in fulfilling your transactions and customer service inquiries, executing surveys, conducting and administering promotions, updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request unsubscribe from our email. We do not authorize those third parties to make any other use of your information.
  • If you make a purchase on our Site, we may share your personal information and payment card data with others, for example with a payment card processing company and/or a shipping or fulfillment company, to complete your purchase and process your order.
  • We may disclose your personal information with other parties when you consent to the disclosure or when it is required or permitted by law, regulation, legal process or enforceable government request.
  • We also may disclose personal information to other third parties in conjunction with entering into an agreement for the sale of our stock or assets or other corporate reorganization, or if we are involved in bankruptcy proceedings. The recipient of personal information following such actions may have privacy policies that differ from those in this privacy policy.

We reserve the right to use and/or disclose to others non-personally identifiable information about your demographics and use of our Site in a manner that does not reveal your identity.

Security

We follow industry-standard practices to protect the security of personally identifiable information collected through our Site.  Visitors’ personally identifiable information is stored in our databases in physically secure facilities and visitor financial and payment card information is transmitted via encrypted technology.  We require our employees to protect the privacy of visitors' personal information and restrict access to databases containing visitors’ personally identifiable information.  Nevertheless, any information transmitted over the Internet may be subject to breaches of security.  Despite our security measures, we cannot guarantee the security of information you send to or receive from us.  Any electronic transmissions that you submit or accept are at your own risk.

Links

The Site may contain links to the websites of others.  We are not responsible for the privacy policies of these linked websites. When you click onto one of these links you are leaving our Site and accessing another party’s website.  If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party's privacy policies before consenting to the transfer of data or providing any data to them. We are not responsible for the policies or practices of third parties.

Children

The Site is intended for visitors over the age of 18.  We will not knowingly collect personal information from children under the age of 13. If we become aware that a child under the age of 13 has improperly registered or otherwise provided personally identifiable information on the Site, we will remove the child’s personally identifiable information from our records.

Changes

We reserve the right to modify this privacy policy at any time.  If we update or change the terms of this policy, we will notify you by posting a revised privacy policy on the Site. Such modifications will become effective on the day they are posted. We encourage you to frequently review the privacy policy for any modifications.

Contact Us

If you have any questions or concerns regarding this privacy policy you may contact us at:

LandscaperOutlet.com
P.O. Box 218

East Norwich, NY 11732

customerservice@landscaperoutlet.com

1-(855)-526-3688

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